"With Dominion, our sales have increased 45% over the past 6 months."
If you manage a call center, you’re the catalyst for driving business to the showroom and service drive. It’s not an easy task, as any BDC Manager could attest. Attracting customers amidst the noise of the competition. Driving more sales and service appointments. Following up to ensure your guests have enjoyed the ideal customer experience. Managing in-house and vendor resources. Demonstrating your value to the business – even though visibility across the dealership is limited and communication across departments tends to fail.
With over 20 years industry experience, Dominion understands business development and the challenges you face every day. The good news is there’s a better way of doing things.
As a BDC Manager, you must deliver on various fronts. With Dominion, you have everything you need to:
“Our owner retention has increased 60% over the last year due to our [Dominion] CRM.”Business Manager, Trend Motors VW
“Our sales are steady, shops are booked, and CSI is up. I do not think we could have managed that without you.”BDC Manager, Resnick Auto Group
" ... has worked so significantly well, we’re replacing other vendors because of what it can do for us. And that will save thousands of dollars on a monthly basis.”Internet/eCommerce Director, Germain Motor Company