Willett Honda drives sold units and customer satisfaction with Dominion's Prime Response®.
Like many dealerships, Willett Honda (Morrow, GA) was concerned with how their online ratings and reviews were impacting business. “We simply weren’t doing a great job managing our reputation by ourselves,” confessed general manager, Shea Bailey. “We didn’t have that many unhappy customers; we simply didn’t have enough happy customers going online on our behalf.”
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