Support
Onboarding Support
Onboarding Support
From the start, you’ll know you’re in good hands. While some providers view installing a product as a simple upload of software, our team views it as an opportunity to identify your needs and fine-tune your investment for maximum ROI.
Project Management
From the moment you become part of the Dominion family, project managers will serve to coordinate all tasks associated with the successful deployment of your Customer, Marketing, and Inventory solutions. They ensure your consultation, set-up, configuration, and training are each delivered to your satisfaction.
Installation
Our installation specialists set your strategy with Dominion in motion. They install all supported hardware and software in accordance with your purchased licenses — a crucial step for the future configuration of your system.
Data Conversion Services
We can ensure you start with a loaded gun. For example, we can prime your Dominion CRM with sold records that have complete customer information, either from a file or through general ledger (GL) extraction from an approved dealer management system (DMS).
System Configuration & Integration Services
We can configure integration between your Dominion solution and approved DMS. User data and dealer settings are also configured for optimum benefit and ROI from your Dominion solution.
