If you manage the Service drive, you are under a lot of pressure to deliver. Fixed operations must generate additional profits in an extremely competitive environment. You must drive appointments and maximize show rates. Increase ROs and dollars per RO. All while growing customer loyalty for consistent, profitable business in the future. Strong fixed operations are needed more than ever. And, for many, it’s a time of real challenge.

For years, Dominion has provided solutions that specifically address the needs of the Service Manager. Dominion understands fixed operations and the concerns you face on a daily basis. In fact, hundreds of Service Managers have succeeded over the years with our automotive software for service managers.

If you thought Dominion was only for front-end operations, you might be surprised. With our solutions for Service Managers, you have everything you need to:

• Offer convenient online appointment scheduling
• Incorporate survey feedback with online ratings and brand management
• Grow business from sold-not-serviced customers
• Drive appointments and maximize show rates
• Immediately follow-up with abandoned appointments
• Consistently promote service offerings through monthly eNewsletters
• Announce specials with highly-engaging email marketing
• Create upsell opportunities through intelligent coupon strategies

"With your solution to follow-up on service, we transformed our dealership CSI from the bottom 5% in the country to the top 5% with a 99.3% overall CSI score!"

"After [choosing Dominion], to better manage our service customer processes, we increased monthly service gross by 13%. Their solution for our service drive is as cutting-edge as their solution for our showroom."

"The system really works! Our main question now is, "Why didn't we do this sooner?"