Enhance Your Fixed Ops Experience
Dominion VUE® WebDMS is the only DMS that allows for full repair order write up, walk around, and close out to be done on a Surface Pro or iPad Pro. Service advisors have access to OEM specific, electronic maintenance menus that lead to increased profitability and CSI. And Techs can have access to digital, OEM Specific Multi-Point Inspections to help increase ops per repair order and build revenue while keeping customers safe on the road.
Exciting New Enhancements Just Released!
VUE WebDMS’s advanced platform allows us to add new features and enhancements faster than traditional DMS platforms. A few highlights of our latest release (version 19.9.1) includes:
LiveVUE Collaborative Screen Capability - allows controlled access simultaneously to the same screen in VUE by multiple users, while allowing users to see if someone is updating the screen in real-time! The first iteration of LiveVUE is on the VUE Repair Order screen…a common area where one or more users are denied access to a specific repair order because someone else has it open. LiveVUE eliminates users from being locked out of an RO!
Auto-Save on RO and Parts Requests. Eliminates lost work!
VUE Service Tech Parts Request Attachments - allows service techs to add photos or other docs to parts request! Also, Techs can add comments to clarify needed parts!
RO Creation from Appointments – save time by creating a Repair Order quickly directly from an Appointment!
Numerous VUE Parts Back Counter Enhancements - including a new Parts Roster control center with Team Chat capability!
New Repair Order Route Sheet - allows Parts and Service to see statuses of ROs and related parts on one screen!
VUEPay – Comprehensive instore and online payment processing!
A WebDMS Designed to Improve Your Fixed Ops Department
- Tools are built into the core of Dominion VUE, eliminating the need to jump in and out of 3rd-party software
- Service advisors have access to OEM specific, electronic maintenance menus that lead to increase profitability and CSI
- Increase user efficiency with intuitive, mobile software allowing for high performance at their desks or on the go
- Create lasting customer experiences with the suite of customer communication and tracking tools
Text & Email Status Updates
Dominion VUE provides an automatic and two way messaging service to keep your dealership’s customers updated via text or email. These updates reduce concerns, keep service customers informed, and increase accuracy about wait time.
Dominion VUE utilizes an electronic Multi-Point Inspection that can be performed accurately and include time-saving presets for concern and correction.
Service Price Guides
Generate more revenue by creating accurate estimates for your technicians’ labor. Dominion VUE provides some of the most sophisticated service price guides that will close the widely ignored profit leak caused by misestimating labor time for service.
Service Appointment Scheduling
Dominion VUE WebDMS allows customers to easily schedule appointments online, through a mobile device, at the dealership, or through a call center.