Tom Roush Lincoln Mazda

Motivating happy customers to leave positive online reviews and quickly responding to negative reviews can be difficult. Susie Cole, Customer Relations Manager at Tom Roush Lincoln-Mazda, implemented Dominion’s Prime Response to help her get a better understanding of her dealership’s customers. Find out Cole’s dealership now averages three to four new reviews each week and has secured a 4.8 star rating.

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