Customer Success Stories

  • Q&A: John Galanos of Infiniti of Mobile

    By: Tom Edwards, National Sales Manager The General Manager of Infiniti of Mobile in Mobile, Alabama, talks to us about how DominionACCESS® helps drive their business Recently, we had the opportunity to sit down with one of our veteran DMS customers, John Galanos from Infiniti of Mobile. Having been an ACCESS customer for 20 years […]

  • Live Video Service Case Study: Wile Hyundai

    By: Shane Marcum, General Manager, Cross-Sell and Inventory Solutions  Does your dealership need a competitive, creative edge in marketing the inventory parked on your lot? With Dominion Dealer Solutions, your dealership can drive more consumers to your Vehicle Detail Pages (VDPs) and create a unique shopping experience. Wile Hyundai of Columbia, Connecticut, has used Dominion’s Photo […]

  • Prime Response Success From Lithia Chrysler Jeep of Reno

    Prime Response is a proud solution to managing your social media and reputation campaigns. Many dealers across the nation have experienced positive feedback with Prime Response and increased campaign audience growth by over 200%. Take a look at one of Dominion Dealer Solutions testimonials from Scott Williford of Lithia Chrysler Jeep of Reno. “We have […]

  • The Value of Responsive: A Case Study

    Author: Jennifer Sanford, Director of Strategic Marketing, Dominion Dealer Solutions The Challenge “In this day and age, it’s a must – a necessity – that you’re there for the consumer.” It’s just that simple for Don Takac, Jr., pre-owned sales manager at Latrobe Ford. Latrobe Ford and its sister store, Latrobe Chevrolet, have long taken […]

  • Dominion’s Top 2 Honda and Prime Response Success Stories

    Dominion is proud to partner with Honda dealers from around the country and have been achieving great results. Below are our top 2 Honda success stories with Prime Response! Bill Cole Honda Bill Cole Honda is a large dealership with three locations, 9 lots, and a variety of OEM’s. With Dominion’s Prime Response Bill Cole Honda has had a 514% […]

  • Hyundai Western Region General Manager Shares DealActivator Results

    The below video features Erwin Raphael, Western Region General Manager of Hyundai Motor Company as he discusses results from a 90-day trial with Dominion Dealer Solutions Equity Mining Tool, DealActivator. Erwin details the results of this 90-day trial that were experienced by 6 dealers, across 5 different markets and 4 states. The results, were impressive. Average of […]

  • Gateway Chevrolet Surpasses over $9 Million from DealActivator ™

    The Challenge Mike Burns, Trade Equity Specialist at Gateway Chevrolet was looking to bring in more business. Mike believed that by not focusing on generating business through in-equity customers, the dealership was essentially leaving money on the table. The Solution Gateway Chevrolet turned to Dominion’s DealActivator to increase tap into their equity customers. DealActivator provides dealers […]

  • Simon Chevrolet See’s 40% Increase in Leads with Dominion Dealer Specialties

    The Challenge Simon Chevrolet found themselves facing a chaotic, disorganized and confusing inventory. Information was never in one place and the need for an easier process that would allow the dealership to be more efficient was ever growing. After researching other potential inventory management providers, Simon Chevrolet turned to Dominion Dealer Specialties. The Solution With Dominion […]

  • Haley Toyota Grosses Over $1.4 Million with DealActivator™

    The Challenge Looking to streamline their equity mining solutions across several stores, Haley Toyota switched to Dominion’s DealActivator. “Our sister store was utilizing DealActivator and loved it. Our company preferred that we use the same provider, so we chose to try DealActivator and we haven’t looked back since,” says Marji Duncan, Client Retention Manager at Haley Toyota. […]

  • Dominion’s Top 3 Honda Success Stories

    Dominion is proud to partner with Honda dealers from around the country and have been achieving great results. Below are our top Honda success stories from the past 3 months! Bill Cole Honda Bill Cole Honda is a large dealership with three locations, 9 lots, and a variety of OEM’s. With Dominion’s Prime Response Bill Cole Honda has had […]

  • Bill Cole Honda Sees 514% Increase in Online Reviews with Dominion’s Prime Response

    The Challenge Lorin Albin, Internet Director at Bill Cole Honda, articulates “As a large dealership with three locations, nine lots, and a variety of OEMs, it was very difficult to handle our online reputation. It was too widespread for one person to handle, so it essentially fell through the cracks.” Albin states, “Our dealerships had […]

  • Superior Used Vehicles Increases Website Traffic by 35% with Dominion’s Responsive Websites

    The Challenge Tim Morris, General Manager at Superior Used Vehicles stated, “Before partnering with Dominion, our website was hard to navigate and maintain. I felt as if I had to jump through numerous hoops just to get the simplest things done. Consumers would often submit inquiries that were never received, and I honestly believe our […]