Prime Response Testimonial: Parks Automotive
By: Adam Parks, President, Parks Chevrolet Mazda
We have been using Dominion Dealer Solutions’ online reputation management solution, Prime Response, since December 2013, and consistently see great results. We have three locations currently using Prime.
Our online reviews are up an astounding 205%; from 3.7 reviews per month at an average star rating of 3.8, to over 7.6 reviews per month with an average star rating of 4.1 since signing up!
Through our strategic review strategy, we have received countless positive reviews on sites such as Google+, Cars.com, Dealerrater.com and Edmunds.com; just to name a few.
We are aware that there are customers who have had a negative experience, and with Prime Response, we now have the ability to immediately remedy this through the Prime Response platform. I am truly happy with our success and results in regards to our current reputation portfolio and especially with the personal attention Adam Beer has given to our needs.