By: Marci Trares, Manager of Marketing Services
Customer satisfaction and value are ingrained in the minds of every employee at Subaru of Clear Lake in Houston, Texas. Those cornerstones led management to look for a partner to guide them through managing the dealership’s online reputation and social media. We at Dominion Dealer Solutions are so grateful they chose us to assist them in this vital part of their business.
“In just 90 days, the vehicle detail pages on the dealership’s website received 609 views.”
Every month, dealership leaders work closely with their Dominion specialist to create 5 posts per week on the dealership’s social media pages. This ensures the pages are being updated with engaging, informative content on a regular basis. In just 90 days, the vehicle detail pages on the dealership’s website received 609 views. Average time on site from those shoppers was over a minute and with only a 3.71% bounce rate! This tells us the targeting method is effective and those shoppers find the information relevant, and most importantly, they’re engaged. These shoppers are ready to buy, and we want to help Subaru of Clear Lake deliver the information these shoppers are seeking.
Through Dominion’s reputation management service, Subaru of Clear Lake has received 164 new third-party reviews in the last 90 days, with a 4.8 average rating. The management at Subaru of Clear Lake addresses every review they receive. While they rarely receive a negative review, they’re sensitive to each reviewer’s thoughts because they want everyone to feel valued. They are completely committed to satisfying every customer’s automotive needs, and their hard work pays off.
We at Dominion Dealer Solutions are very proud to partner with such a well-operated dealership.
To get results like Subaru of Clear Lake, contact Dominion Dealer Solutions today at 877.421.1040! Or click here to learn more about Prime Response.READ MORE >