By: Amanda Krause, Marketing Lead Specialist
Are your auto dealership’s online reviews falling short of expectations? Dominion Dealer Solutions’ Prime Response Reputation and Social Media Management solution drives reviews, increases ratings and improves your dealership’s overall digital reputation.
Hubler Chevrolet of Indianapolis, Indiana and its sister store, Bradley Chevrolet in Franklin, Indiana partnered with Dominion and its GM-certified, award-winning platform, Prime Response, in hopes of driving steady, positive reviews. Prior to partnering with Dominion, both stores relied on their employees to ask for reviews and then guide customers to a separate page to leave their feedback. This led to low, sporadic and an uneven distribution of reviews to third party sites. Dominion’s Prime Response proved to be the fix that Jon Faust, Digital Marketing Manager for Hubler Chevrolet, needed. “I use ‘Prime’ to respond to each review and it’s still less work for me than before” notes Faust.
Soon after the implementation of Prime Response, both Hubler Chevrolet and Bradley Chevrolet saw their reviews skyrocket. Bradley Chevrolet has seen a 600% increase in review generation, including a tenfold increase in Google+ and Cars.com over the past year. Because of Prime Response, both stores have an average 4.5 star rating.
Bradley Chevrolet has seen a 600% increase in review generation… both stores have an average 4.5 star rating.
With Dominion’s Prime Response you receive a dedicated Reputation Specialist who works with your dealership to create new ways to drive positive online reviews on third party sites.
“With Dominion, we have a great presence across all review sites. What used to be an unorganized system and lack of tools is now so simple,” explains Faust.
Increase your online reviews with Prime Response, call 877.421.1040.