Reputation & Social Media Management

Solutions to boost your rating and expand your online presence

Dealership Reputation Management

Track. Influence. Engage.

Prime Response LogoThe Prime Response® Reputation Management platform lets you monitor your online reputation and interact with customers using a proven approach. Track, influence, and engage with your customers via review and social media sites with our award-winning process for automotive reputation management.

  • Social Listening
    One dashboard to track all reviews.

    This one simple dashboard monitors data streams in social networks, RSS feeds, and indexed search results.

  • “Our dealership ranked #1 in quantity of reviews and quality (star rating) out of 17 dealers in the South Carolina district for Honda.”

    – Vic Bailey Honda | Spartanburg, SC

Review Response
Personalized responses without lifting a finger.

Our Specialists work with you to determine the best response strategy, ensuring that every review, on every site, receives the most appropriate response reflective of your dealership.

  • Surveys
    A comprehensive view of your brand.

    We employ the use of automated internal surveys and compare their results with external reputation data to provide you with a view of your brand in the marketplace.

  • “It’s so effective, we’ve doubled our review generation in the past 6 months”

    – Clift Buick GMC | Adrian, MI

Review Engine
Immediately promote the positivity.

When positive reviews are received, Prime Response makes it simple to immediately share that content on your Facebook and/or Twitter accounts as well as your website.

Instantly address the negativity.

Prime Response immediately notifies the right person in your dealership when a negative review or rating is received. Similarly, “digests” take all reviews for a given period of time and turn them into a report.

  • Dedicated Specialists
    We’ll help you manage your reputation.

    Prime Response Specialists help monitor, understand, respond to, and even influence what is being said about your dealership online.

  • “Good reviews just started pouring in – literally overnight, from the moment we turned it on.”

    – Willet Honda | Clayton County, GA

Dealership Social Media Management

Capture and curate eye catching content.

Dominion’s Social Media Management ensures that your brand is attracting local consumers across the major social media channels. Campaign messaging, charity involvement, sponsorships, and events showcasing your community efforts are all invaluable social content.

Your Social Media Specialist will consult with you to ensure that we have the right strategy and voice representing your dealership. We will create and monitor custom content that builds brand loyalty and delivers campaigns to a massive audience instantly.

PRIMElet and Prime Capture
Plenty of content to curate.

PRIMElet is a browser extension that assists in the capture of page information, including both copy and images, for curation purposes. Prime Capture is a smartphone app for iOS and Android devices that assists in the capture of an image for curation purposes.